We’ve all been there. On the front lines. Someone is yelling at us or those we work with. We are hit with disruptive and entitled behavior, mental illness crises, threats of violence, demands to speak to the supervisor, frustration at office or school policy, stress, fear, and anger exacerbated by COVID.
Join Jeff Solomon, Dr. Tammy Hodo, and Dr. Van Brunt as they draw from concepts in psychology, law enforcement, teaching, and customer services to review common difficulties that occur in the classroom and with front-line positions. Learn new approaches to address the behavior through preparedness, prevention, culturally competent interventions, and referrals. Whether it is an upset student, parent, community member or even another colleague, learn the best ways to calm the storm of emotion and return to civility.
Individual tickets are $149. Teams of up to 10 people can register together for $349.
For more information, including details about scholarships, visit dprepsafety.com/webinars
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